Here to Serve denies liability in suit alleging bone in Chick-Fil-A sandwich

By Heather Isringhausen Gvillo | Nov 20, 2018

A company that previously managed and operated the Fairview Heights Chick-Fil-A denies liability in a consumer’s lawsuit alleging she suffered permanent tooth damage after biting into a bone in her chicken sandwich.

Gabrielle K. Ludwig filed the complaint against Here to Serve LLC and Chick-Fil-A Inc. on Oct. 2.

According to the complaint, Ludwig claims she visited the Chick-Fil-A in Fairview Heights on Dec. 30, 2015, with her mother when she was a minor. Ludwig’s mother purchased a Chick-Fil-A boneless chicken sandwich for the plaintiff.

Ludwig alleges the chicken sandwich contained a piece of bone, causing her to chip her left upper central incisor when she bit into the piece of bone. As a result, Ludwig claims she underwent a root canal, an epicoectomy, a temporary crown, and the need for a bone graft dental implant and an abutment and crown.

Following the incident, Ludwig allegedly gave the piece of bone to a Chick-Fil-A employee and an incident report was filed.

Here to Serve answered the complaint on Nov. 5 through attorney Craig Cappas of SmithSmundsen LLC in Chicago.

The defendant denies liability but admits to previously managing and operating the Fairview Heights restaurant.

Ludwig seeks damages in excess of $50,000, plus costs. She is represented by Eric J. Carlson of Byron Carlson Petri & Kalb LLC in Edwardsville.

St. Clair County Circuit Court case number 18-L-641

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