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Sunday, November 24, 2024

PEPPER HAMILTON LLP: Pepper Hamilton Recognized for Client Service in 2020 Bti Client Service a-team Report

Pepper Hamilton LLP issued the following announcement on Dec. 5.

Pepper Hamilton was named a "standout" in all five categories of BTI Consulting Group's 2020 Client Service A-Team rankings. The report recognizes those law firms that were singled out by legal decision makers for their prowess in driving superior client relationships.

Pepper was named among the standouts in the following categories:

Client investment wild cards (deals with complexity, uniformity of service)

Client investment (commitment to help, client focus, understands the client’s business, provides value for the dollar)

Client infrastructure (deals with unexpected changes, quality products, legal skills, keeps clients informed, handles problems, meets core scope)

Client communication (advises on business issues, brings together national resources, unprompted communication)

Client magnets (anticipates client’s needs, innovative approach).

Original source can be found here.

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