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Consumer claims Ally Financial Inc. has invaded privacy with collection calls

By Lhalie Castillo | Nov 13, 2017

EAST ST. LOUIS – A Salem consumer alleges a debt collector has invaded her privacy with collection calls meant for another person.

Kate Collins filed a complaint on Oct. 20 in the U.S. District Court for the Southern District of Illinois East St. Louis against Ally Financial Inc. alleging that the debt collector violated the Telephone Consumer Protection Act.

According to the complaint, the plaintiff alleges that beginning July 11 she received collection calls from defendant attempting to collect a debt she does not owe. She alleges on Aug. 3, she spoke to a representative of the defendant and informed the defendant that she does not have a loan with the company. She alleges that she was promised that her number would be removed, but that defendant continues to call.

The plaintiff holds Ally Financial Inc. responsible because the defendant's calls allegedly invaded her privacy and intruded on her seclusion.

The plaintiff requests a trial by jury and seeks statutory damages of $500 and treble damages of up to $1,500 for each and every violation of the act and all other relief that the court deems appropriate. She is represented by Michael S. Agruss of Agruss Law Firm LLC in Chicago.

U.S. District Court for the Southern District of Illinois, East St. Louis case number 3:17-cv-01129

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Agruss Law Firm LLC U.S. District Court for the Southern District of Illinois East St. Louis

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